Health guidance

Your questions answered

Below are a list of questions and answers to help you understand your role in helping prevent the spread of illness on our campuses and learning sites.


  • What precautions can I take to stay healthy and prevent the spread of infections?

    What precautions can I take to stay healthy and prevent the spread of infections?

    The advice from health agencies is:

    • Wash your hands frequently for at least 20 seconds using soap and water.
    • If a sink is not available, 60-90% alcohol-based hand rubs (hand sanitizer) can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand rub.
    • Do not touch your eyes/nose/mouth with unwashed hands.
    • When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow, and then wash your hands.
    • Stay home when you are ill to avoid spreading the illness to others.
    • Avoid close contact with people who are sick with an infection.
    • If you are ill, have symptoms of flu like a fever or cough, you should stay home.
  • What are the symptoms of COVID-19?

    What are the symptoms of COVID-19?

    Information on the prevention, transmission, symptoms, and treatment of COVID-19 can be found at the BC Centre for Disease Control website under Symptoms.

  • What is self-isolation? Do I need to self-isolate?

    What is self-isolation? Do I need to self-isolate?

    When it comes to self-monitoring and self-isolating, we recommend following advice of local health authorities. Visit the Self-Isolation section on the BC Centre for Disease Control website for the most up to date information on this subject.

  • Should I get tested for COVID-19?

    Should I get tested for COVID-19?

    The BC Ministry of Health has developed a self-assessment tool, to help determine whether further assessment or testing for COVID-19 is recommended.

  • What should I do if someone I know shows symptoms of COVID-19?

    What should I do if someone I know shows symptoms of COVID-19?

    We recommend that you visit the BC Centre for Disease Control website for the most up to date information about what to do if you’re sick. The site includes a link to the BC COVID-19 Self Assessment Tool that you can use to help determine if you need further assessment or testing.

  • What is UBC doing to minimize the risk of infection?

    What is UBC doing to minimize the risk of infection?

    UBC has senior-level committees working to develop plans and responses to the evolving situation. We regularly consult with the BC Centre for Disease Control and Vancouver Coastal Health on how to detect and mitigate any potential cases on our campuses. We have appropriate measures in place, in the event that we are presented with someone displaying COVID-19 symptoms.

    To lower the risk from our campus environment:

    • Routine cleaning is scheduled daily and follows industry cleaning standards laid out by the Association for Higher Education Facilities Officers (APPA), which are a blended approach designed to manage risk. Our cleaning standards comply with APPA’s best practices.
    • We have posted information to remind people of how to reduce the spread of infections and continue to monitor and refill our current hand sanitizer stations located in the main entrances.
    • We encourage campus users to visit https://srs.ubc.ca/covid-19/health-safety-covid-19/prevention/

    The university is also working hard to ensure that students, faculty and staff receive reliable and up-to-date information on preventive measures to reduce the risk of COVID-19.

  • Is UBC distributing masks for people to wear to prevent the spread of infection on our campuses?

    Is UBC distributing masks for people to wear to prevent the spread of infection on our campuses?

    UBC is not distributing masks. Some members of our community may opt to wear masks, and we fully support their right to do so. We ask the community to be respectful of students, faculty and staff who choose to wear masks. Click here for more information regarding non-medical masks.